The grounds of the hotel were beautifully landscaped, with charming Spanish architecture that created a serene atmosphere. The staff were attentive, helping me with my luggage and providing excellent recommendations for nearby dining options in Old Town.

Easier access to elevators for senior guests would help.

The local dining scene around the hotel is a foodie paradise! I hit up Old Town Mexican Cafe for tacos that had me dancing in my seat. Couple that with a delightful dessert from Cold Stone Creamery, and you'd think I was in heaven! Another highlight? The stunning views from my room, coupled with the charming garden areas that added a lovely touch to my stay.

The decor in our room was charming, but

It definitely felt outdated. The location was fantastic, just a short stroll to Old Town. navigating the property was a challenge, especially with heavy bags and limited elevator access.

I loved the beautiful courtyards and the stunning view from my balcony! The breakfast had a great selection too, especially for the price. I would definitely stay here again.

Charming, Charming, Charming

I absolutely loved the vibrant Spanish-style architecture that made me feel like I’d stepped into a lively fiesta! The location is perfect, just a hop away from all the sizzling eateries and cultural hotspots. And don't get me started on the heated pool—what a great way to unwind after a day of exploring!

recommend 😊❤️

The location is fantastic, providing easy access to all the great restaurants and shops in Old Town, just a short walk away. I particularly loved the beautiful views from the on-site restaurant, where we enjoyed a delicious brunch. The staff were very helpful, making our stay enjoyable despite a few minor inconveniences. The room was clean and comfortable, perfect for unwinding after a day of exploring the local attractions.

the location was amazing, close to old town and all the best restaurants. my family loved the friendly staff and the beautiful grounds of the hotel, which exceeded my previous stay in san diego. we truly enjoyed the convenience of the nearby trolley tour, making our trip stress-free and enjoyable.

the air conditioning was noisy and ineffective.

Comfortable beds but room cleanliness could be improved.

will definitely go back there again

Spent 2 nights in the Queen Room with Two Queen Beds and City View. The room was super comfy with air conditioning, a flat-screen TV, and a refrigerator. The heated pool was clean, and the hot tub was relaxing. Loved that we could easily walk to Old Town and find amazing restaurants. Staff was very helpful.

Absolutely loved the location! Strolling around the Old Town area was a delight, with helpful staff ensuring a pleasant experience. The quick response from security at 2 AM showcased their commitment to guest safety.

The bathroom was so old, it could've told tales of yore. And those nightstands? They looked like they survived an epic battle with wood chips as casualties!

i had a fantastic time at this hotel during our romantic getaway. the old town location was perfect for exploring charming shops and eateries, making our stay feel special. i was pleasantly surprised by the hospitality, as the staff genuinely went above and beyond, truly exceeding my expectations.

our shower had low water pressure.

The Best Western Plus Hacienda had a charming location and friendly staff, though the room was quite outdated and faced drainage issues. The lack of a seamless check-in experience added to the inconvenience. Still, the nearby restaurants were enjoyable, making it a decent option overall.

I had a pleasant stay with a great location for exploring nearby attractions. The staff were friendly and helpful, adding to the positive experience. the room was showing signs of wear, which could use some updates to enhance comfort.

Charming Location with Friendly Staff

My family and I enjoyed the charming ambiance and beautiful views from our balcony. The staff were incredibly welcoming and helpful, making our stay even more enjoyable. The location is perfect for exploring Old Town, with its delightful restaurants and attractions just a short stroll away. the room decor felt a bit dated and could use some refreshing updates.

The grounds of the hotel had more charm than a mariachi band at a fiesta! Each morning, I could stroll right into Old Town, right where the vibrant culture and delicious smells of Mexican food welcome you like an old friend. Plus, the staff were as friendly as a family reunion, ready to share their tips on the best local eateries.

Noisy neighbors